Returns & Exchanges
We want you to be fully satisfied with your Alex Terrible merchandise, which is why we offer a 30-day return window for all items in original, unworn condition. Please note that limited edition drops and final sale items may be subject to specific exchange restrictions.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the merchandise is free of any signs of wear.
Ship the Item
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing